Payment Processing

We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.

For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.

Introduction

Mei Mei Limited operates the online clothing store located at trousersejfr.com. This Privacy Policy explains how Mei Mei Limited collects, uses, discloses, and safeguards personal information when you browse trousersejfr.com, create an account, or place an order for clothing products. By accessing trousersejfr.com or purchasing from us, you acknowledge the practices described in this Privacy Policy. If you do not agree with these practices, you must stop using trousersejfr.com and refrain from submitting personal information to Mei Mei Limited.

Information We Collect

When you create an account or complete a purchase, Mei Mei Limited collects your full name, email address, shipping address, billing address, and telephone number. We collect the contents of your shopping cart, the clothing items you order, selected sizes, selected colors, order values, and your complete order history. When you contact our support team, we collect your name, email address, order number, and the content of your message. When you visit trousersejfr.com, we automatically collect your IP address, browser type, operating system, device type, referring web address, pages viewed, and the times of those visits.

Payment Processing

All payment transactions on trousersejfr.com are securely handled by third-party payment gateways. Mei Mei Limited does not collect, store, or process full credit card numbers, credit card expiration dates, or credit card security codes. Payment card details are submitted directly by you to the third-party payment gateway, and that gateway processes the transaction under its own security standards and privacy terms. Mei Mei Limited receives only a transaction confirmation, the card type, the last four digits of the card number, and an authorization status. We do not retain payment card details in any form on our systems or in our records.

How We Use Your Information

Mei Mei Limited uses collected information to process and fulfill your clothing orders, calculate shipping charges, deliver packages, process returns and exchanges, and issue refunds. We use your email address to send order confirmations, shipment notifications, and responses to your support requests. We use your account information to maintain your profile, display your order history, and provide size and preference recommendations. We use device and usage data to operate trousersejfr.com, detect fraudulent transactions, prevent abuse, measure site performance, and improve our product catalog. We send promotional emails only when you have provided consent, and every promotional email contains an unsubscribe link.

Cookies and Tracking Technologies

Mei Mei Limited uses cookies and similar tracking technologies on trousersejfr.com. Essential cookies keep items in your shopping cart and maintain your login session. Functional cookies remember your language selection, currency preference, and displayed size preferences. Analytics cookies record page views, session duration, and traffic sources so we can measure site performance. Advertising cookies record which clothing categories you view so that relevant advertisements can be displayed on third-party platforms. You can block or delete cookies through your browser settings. Blocking essential cookies prevents you from completing a purchase on trousersejfr.com.

Sharing Your Information

Mei Mei Limited shares personal information with shipping carriers to deliver your orders, with email delivery providers to send order and marketing messages, with analytics providers to measure site traffic, and with third-party payment gateways to process payments. Mei Mei Limited shares personal information when required by law, court order, or lawful government request. If Mei Mei Limited is involved in a merger, acquisition, or sale of assets, customer information transfers to the acquiring entity. Mei Mei Limited does not sell personal information to third parties.

Data Retention

Mei Mei Limited retains account information for as long as your account remains active. Order records, invoices, and transaction confirmations are retained for the period required by applicable tax and accounting law. Support correspondence is retained for the period needed to resolve your request and maintain service records. When retention periods end, Mei Mei Limited deletes or anonymizes the information.

Data Security

Mei Mei Limited protects personal information with encryption during transmission, restricted access controls, and employee confidentiality obligations. Access to customer records is limited to personnel who require that access to perform their duties. No transmission method and no storage method provides absolute security, and Mei Mei Limited cannot guarantee complete protection of information you submit.

Your Rights and Choices

You may request access to the personal information Mei Mei Limited holds about you, request correction of inaccurate information, request deletion of your information, and request a portable copy of your information. You may withdraw consent for marketing communications at any time. Submit these requests to [email protected]. Mei Mei Limited responds to verified requests within the period required by applicable law.

Children’s Privacy

trousersejfr.com is not directed to children under the age of sixteen. Mei Mei Limited does not knowingly collect personal information from children under the age of sixteen. If Mei Mei Limited learns that a child under the age of sixteen has submitted personal information, we delete that information promptly.

International Data Transfers

Mei Mei Limited stores and processes information in the country where 10/F, K. Wah Centre, 191 Java Road, North Point is located. Your information may be transferred to and processed in countries other than your country of residence. Mei Mei Limited applies contractual safeguards to those transfers.

Changes to This Privacy Policy

Mei Mei Limited may revise this Privacy Policy. The revised version is posted on trousersejfr.com and replaces all prior versions. Your continued use of trousersejfr.com after posting constitutes acceptance of the revised Privacy Policy.

Contact Us

Direct all questions about this Privacy Policy to Mei Mei Limited at [email protected], by telephone at +852 6466 9952, or by mail at 10/F, K. Wah Centre, 191 Java Road, North Point.