Introduction and Acceptance

Welcome to trousersejfr.com. These Terms of Service govern your access to and use of the website operated by Mei Mei Limited. By accessing, browsing, or purchasing from trousersejfr.com, you agree to be bound by these terms. If you do not agree, you must not use the website.

Eligibility and Account Responsibilities

You must be at least the age of majority in your jurisdiction to place an order. You are responsible for maintaining the confidentiality of your account credentials. You agree to provide accurate, current, and complete information. Mei Mei Limited may suspend or terminate accounts that violate these terms.

Orders and Acceptance

All orders are subject to acceptance by Mei Mei Limited. We reserve the right to refuse or cancel any order for reasons such as product availability, inaccurate pricing, or suspected fraud. An order confirmation does not constitute final acceptance. Final acceptance occurs when the order is dispatched.

Pricing and Payment

Prices are displayed on trousersejfr.com and are subject to change without notice. You agree to pay all charges incurred by your account. Payment must be made through approved methods. Mei Mei Limited does not store full payment card details. All payments are processed by third-party payment providers.

Shipping and Delivery

Mei Mei Limited ships clothing products to addresses provided by you. Shipping timelines vary by destination and carrier. Risk of loss passes to you upon delivery to the carrier. You are responsible for providing accurate shipping information. Mei Mei Limited is not liable for delays caused by carriers or customs authorities.

Returns and Refunds: 14 days No-Reason Policy

You may return eligible clothing items within 14 days of receipt for any reason. This is a strict 14 days no-reason refund policy. To qualify, items must be unworn, unwashed, and in original condition with all tags attached. You must contact Mei Mei Limited at [email protected] to initiate a return. Items returned without prior authorization will not be accepted. Return shipping costs are your responsibility unless the item is damaged or defective. Mei Mei Limited will inspect returned items. Refunds are issued to the original payment method. Refund processing and arrival to your account takes at least 14 days from approval. This period may be longer due to payment provider or banking delays.

PayPal Refunds

For PayPal refunds, the refund processing and arrival to your PayPal account takes at least 14 days from approval. Due to local laws, PayPal refunds in some regions may take up to 30 days. Mei Mei Limited is not responsible for delays caused by PayPal or your financial institution.

Damaged or Defective Goods

You must inspect your order upon receipt. Any claims for damaged or defective items must be submitted within exactly 7 days of receipt. Submit claims to [email protected] with your order number and clear photographs of the damage. Claims submitted after 7 days of receipt will be rejected. Mei Mei Limited may require return of the damaged item. Approved damaged goods claims receive a replacement or a full refund. Refund timing follows the refund policy above.

Intellectual Property

All content on trousersejfr.com, text, graphics, logos, images, and software, is the property of Mei Mei Limited or its licensors. You may not reproduce, distribute, modify, or create derivative works without express written permission. Unauthorized use may result in legal action.

Prohibited Conduct

You agree not to use trousersejfr.com for unlawful purposes. You must not attempt to gain unauthorized access to systems, interfere with website operations, submit false information, or engage in fraudulent transactions. Mei Mei Limited may report violations to law enforcement.

Disclaimer of Warranties

trousersejfr.com and all products are provided on an "as is" and "as available" basis. Mei Mei Limited disclaims all warranties, express or implied, merchantability, fitness for a particular purpose, and non-infringement. Mei Mei Limited does not warrant that the website will be uninterrupted or error-free.

Limitation of Liability

To the maximum extent permitted by law, Mei Mei Limited is not liable for indirect, incidental, special, consequential, or punitive damages. Mei Mei Limited total liability for any claim arising from these terms or your use of trousersejfr.com is limited to the amount you paid for the product giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Mei Mei Limited from any claims, damages, losses, liabilities, and expenses arising from your violation of these terms or your misuse of trousersejfr.com.

Governing Law and Dispute Resolution

These Terms of Service are governed by the laws of Hong Kong. Any dispute arising from these terms or your use of trousersejfr.com shall be subject to the exclusive jurisdiction of the courts of Hong Kong. You agree to attempt good faith resolution by contacting [email protected] before initiating legal proceedings.

Changes to These Terms

Mei Mei Limited may revise these Terms of Service at any time. Changes take effect when posted on trousersejfr.com. Your continued use after changes constitutes acceptance. You are responsible for reviewing these terms periodically.

Contact Information

For questions about these Terms of Service, contact Mei Mei Limited at [email protected]. You may also write to 10/F, K. Wah Centre, 191 Java Road, North Point or call +852 6466 9952.